Privacy Policy — PKR998 Data Protection & Your Rights

1. Overview

pkr998 takes the privacy and security of your personal data seriously. This Privacy Policy explains how pkr998 collects, uses, stores and protects the personal information you provide when you register for an account, make deposits and withdrawals in PKR, place bets, play Casino or Live Casino games, use the Slots section, participate in Sports Betting or contact our support team.

By creating a pkr998 account or using any part of the platform at pkr998.onl, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described here. If you do not agree, please do not use the pkr998 platform.

This policy applies to all registered players on pkr998 and covers all data collected through the website, any associated mobile experience and all customer communications including live chat and email support.

2. Data We Collect

pkr998 collects personal data in two main ways: information you provide directly when using the platform, and data that is collected automatically as part of normal platform operation.

Information you provide directly:

• Registration data: Full name, date of birth, phone number, email address and the payment method details you register during account creation.
• Identity verification documents: A copy of your CNIC or other government-issued identity document submitted as part of the pkr998 KYC process. Additional documentation may be requested to verify ownership of a payment method.
• Payment information: Details of your JazzCash account, Easypaisa wallet, Raast ID, bank account or debit card used for deposits and withdrawals in PKR. See Section 4 for more detail on how payment data is handled.
• Support communications: Records of your interactions with the pkr998 live chat support team, including queries, complaint details and the responses provided.
• Responsible gaming preferences: Deposit limits, session time preferences and self-exclusion requests that you set through your account dashboard.

Data collected automatically:

• Device and browser data: IP address, browser type and version, operating system, device type and screen resolution.
• Usage data: Pages visited on pkr998, games played, bets placed, time spent on different sections of the platform, click patterns and navigation paths.
• Session data: Login timestamps, session duration and account activity logs.
• Cookie data: Data collected via cookies and similar technologies as described in Section 6.

3. How We Use Your Data

pkr998 uses the data it collects for the following purposes:

• Account management: Creating and managing your pkr998 account, verifying your identity, processing your registration and keeping your account details accurate and current.
• Payment processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods. Verifying that payment accounts belong to you.
• Platform operation : Providing access to all pkr998 services including Casino, Live Casino, Slots, Sports Betting, Bingo and the Game Lobby. Ensuring games and bets function correctly and that winnings are credited accurately to your account balance.
• Security and fraud prevention: Monitoring account activity for signs of fraud, money laundering, bonus abuse, multi-accounting and other prohibited conduct described in the pkr998 Terms and Conditions. Investigating suspicious activity and taking appropriate action where required.
• Responsible gaming: Monitoring your betting patterns to identify signs of problem gambling behaviour and, where appropriate, prompting you to use the responsible gaming tools available on pkr998. Applying deposit limits, session reminders and self-exclusion requests that you have set.
• Customer support: Responding to your queries, complaints and requests submitted via live chat or email. Maintaining records of support interactions to improve service quality.
• Platform improvement: Analysing how players use pkr998 — which games are most popular, how the Game Lobby is navigated, where players spend the most time — to improve the platform experience for Pakistani players.
• Communications: Sending you account-related notifications such as deposit confirmations, withdrawal status updates and security alerts. With your consent, sending you information about relevant pkr998 promotions and bonuses.
• Legal compliance: Meeting pkr998's obligations under applicable anti-money-laundering (AML), Know Your Customer (KYC) and record-keeping requirements.

4. Payment Data

All financial transactions on pkr998 are processed in PKR. pkr998 supports JazzCash, Easypaisa, Raast, Bank Transfer, debit cards and mobile wallets. When you make a deposit or request a withdrawal, pkr998 collects the minimum payment details necessary to process that transaction.

pkr998 does not store full card numbers or full mobile wallet credentials on its own servers after a transaction has been processed. Payment data is handled in accordance with applicable security standards. Where pkr998 uses third-party payment processors to facilitate transactions, those processors are bound by their own security standards and data protection obligations.

• Your PKR transaction history — including all deposits, withdrawals and any bonus credits — is retained on pkr998 systems for the period required by applicable financial record-keeping obligations. You can view your full transaction history at any time from your account dashboard.
• pkr998 may conduct additional verification checks on payment methods as part of its anti-money-laundering obligations. You may be asked to provide evidence of ownership of a payment method before a withdrawal is processed.
• pkr998 will never ask you to share your full JazzCash PIN, Easypaisa mPIN or bank account password with us or with our support team. If you receive any communication purporting to be from pkr998 asking for this information, treat it as fraudulent and contact our support team immediately.

5. Sharing Your Data

pkr998 does not sell, rent or trade your personal information to third parties for their marketing purposes. We share your data only in the limited circumstances described below:

• Payment processors: When you make a PKR deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider receives the transaction data necessary to process the payment. These providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: pkr998 may use third-party KYC verification services to authenticate identity documents submitted during the account verification process. These providers are contractually bound to use your data only for the purpose of completing the verification requested by pkr998.
• Fraud prevention and security partners: pkr998 may share data with specialist fraud detection and security services to identify and prevent account fraud, money laundering and other prohibited activities.
• IT and platform service providers: pkr998 uses third-party hosting, analytics and platform infrastructure providers. These providers process data on pkr998's behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
• Legal and regulatory requirements: pkr998 may disclose your personal data to law enforcement agencies, regulatory bodies or other authorities where required to do so by applicable law or in response to a valid legal process. pkr998 will notify you of such a disclosure where it is legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or sale of all or part of pkr998's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any changes to this Privacy Policy that result from it.

6. Cookies & Tracking

pkr998 uses cookies and similar technologies to make the platform work correctly, keep your session secure and understand how players use different parts of the site. Here is a summary of the types of cookies used:

• Essential cookies: These are required for the pkr998 platform to function. They manage your login session, remember your account preferences and keep your connection to the platform secure. These cookies cannot be disabled without affecting the functionality of the platform.
• Analytics cookies: pkr998 uses analytics tools to understand which games and sections of the platform are most used, how players navigate the site and where technical issues occur. This data is aggregated and used to improve the platform experience. No individually identifiable data is shared with analytics providers.
• Functional cookies: These remember your preferences such as your chosen language settings and responsible gaming configurations, so you do not need to re-enter them each time you log in.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and multi-account attempts. These are essential for platform integrity.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in to and use the pkr998 platform. Disabling analytics or functional cookies will not prevent you from using the platform but may affect your experience.

7. Data Security

pkr998 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. These include:

• Encryption of personal and financial data both in transit and at rest.
• Strict access controls ensuring that only authorised team members can access personal account data, and only to the extent necessary for their specific role.
• Regular security reviews and monitoring of platform systems for unusual access patterns or potential vulnerabilities.
• Secure handling of identity verification documents, which are stored separately from general account data with additional access restrictions.
• Employee training on data handling responsibilities and the importance of maintaining player privacy.

Despite these measures, no internet-based platform can guarantee absolute security. pkr998 takes all reasonable precautions to protect your data, but you also play a role in keeping your account safe — please keep your login credentials secure and never share them with anyone. See Section 9 of the pkr998 Terms and Conditions for more detail on your account security responsibilities.

8. Data Retention

pkr998 retains your personal data for the following periods:

• Active account data: Retained for the full duration of your pkr998 account being active. If you request account closure, your data is retained for a minimum period after closure to meet legal and financial record-keeping requirements.
• KYC and identity documents: Retained for the period required under applicable anti-money-laundering regulations. Typically this is a minimum of five years from the date your account is closed.
• PKR transaction records: All deposit, withdrawal and betting transaction records are retained for the minimum period required under applicable financial record-keeping obligations.
• Support communication records: Retained for a reasonable period after the relevant interaction to maintain service quality and handle any follow-up queries or complaints.
• Analytics and usage data: Aggregated, anonymised analytics data may be retained indefinitely. Individually identified usage data is retained only for as long as it is needed for the purposes described in Section 3.

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. You can request early deletion of your personal data subject to our legal retention obligations — see Section 9.

9. Your Rights

As a pkr998 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the pkr998 support team via live chat or email. We will respond to verified requests within a reasonable period.

• Right of access: You can request a copy of the personal data pkr998 holds about you at any time. A summary of your account data, transaction history and registered details is also available directly from your account dashboard.
• Right to correction: If any of the personal data pkr998 holds about you is inaccurate or out of date, you can request that it be corrected. For basic account details such as your phone number or email, you may be able to update these directly from your account settings.
• Right to deletion: You can request that pkr998 delete your personal data. This right is subject to our legal obligations to retain certain data — particularly KYC and financial transaction records — for the periods described in Section 8. Where deletion is not possible due to a legal obligation, we will explain this clearly.
• Right to restrict processing: In certain circumstances you can ask pkr998 to stop using your data for specific purposes while a query or complaint is being resolved.
• Right to withdraw consent: Where pkr998 processes your data on the basis of your consent (for example, for promotional communications), you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
• Right to opt out of marketing: You can unsubscribe from pkr998 promotional emails at any time using the unsubscribe link in any promotional message, or by contacting the support team. Opting out of marketing will not affect transactional or account-related communications, which will continue to be sent as needed.

10. Minors

pkr998 is strictly an adults-only platform. Registration is open only to individuals who are 18 years of age or older. pkr998 does not knowingly collect personal data from anyone under the age of 18.

If pkr998 becomes aware that personal data has been collected from a person under 18, the relevant account will be suspended immediately and the data will be deleted as soon as practicable, subject to any legal requirements that may require retention for a minimum period.

If you believe that a minor may have registered on pkr998 or that personal data of a minor has been collected, please contact the pkr998 support team immediately via live chat so that appropriate action can be taken without delay.

11. Policy Updates

pkr998 may update this Privacy Policy from time to time to reflect changes in the way we operate, the services we offer or applicable legal requirements. When significant changes are made, registered players will be notified via email or an on-platform notification before the changes come into effect.

The date of the most recent update to this Privacy Policy is displayed at the top of this page. We encourage you to check this page periodically so that you are always aware of how pkr998 handles your personal data. Continued use of pkr998 after a policy update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled by pkr998, please get in touch with us. Our support team is available 24 hours a day, 7 days a week via live chat on the pkr998 platform.

You can also reach us by email — our contact address is displayed in the footer of this page. When contacting us about a data request, please include your registered phone number so that we can verify your identity and process your request efficiently.